PA to Specialist Nursing Teams Gastroenterology

Detailed job description

and main responsibilities  Manage electronic diaries for the Specialist Nursing Teams and Nursing Lead. · Manage help desk e-mails and action when cover is required where appropriate. · Relieve the Specialist nursing teams of administrative tasks not pertaining to clinical work wherever possible. · To maintain, co-ordinate and organise appointments/meetings with staff, patients or their relatives and other visitors to the hospital such as company representatives. · Deal with queries involving confidential documents regarding a wide variety of information without recourse to others, recognising when issues should be referred and to whom. · Typing clinic/additional letters to GP’s, patients and other Allied Health Professionals,  Supervising and line managing the help desk coordinator. · Look up, sort and file patients’ results. · Use the hospital computer system to access patient details. CRT must be always used when receiving and moving notes. This is mandatory within the Trust. · Photocopying, scanning and general filing. · Be responsible for out-going post, meeting afternoon deadline. · Action Choose & Book referrals once graded – send blood forms, test requests as advised by consultant/specialist nursing teams.  Any help the staff may need with spreadsheets excel.

Person specification

Experience

Essential criteria

Experience as working as a Medical Secretary

Desirable criteria

NHS Admin experience

Qualifications

Essential criteria

GCSE in English and Maths or equivalent Vocational level 3 or equivalent experience in relevant field

Desirable criteria

Supervisory qualification in supervision skills or equivalent Medical terminology

Personal Attributes

Essential criteria

Effective Communicator Team Member Ability to deal with sensitive issues

Technical skills

Essential criteria

Computer literate with word processing experience Proven diary management Skills Minute taking skills