Offerte Lavoro Highland 2026 | Euspert

WFM Planning Analyst I-Grade B1 (Alness)

Mon, 08 Jun 2026 00:00:00 GMT

Job Description

Scheduling/Real Time Analyst

Responsibilities to include but not be limited the following

Adoption and communication of global intraday and scheduling guidelines to appropriate stakeholders
Enforce real time adherence in all Work Types and Markets within the scope of operation

Monitor the volume of contacts at interval level, as well as the proper use of activity codes, overall onsite/offsite shrinkage, variations in AHT, and any other real time events that contribute or impact negatively in the execution of planned productivity hours to meet SLAs

Constant interaction with Client, reporting site performance; including but not limited to staffing compliance, skilling status, and outages
Provide visibility and reporting capabilities of main KPIs related to intraday and scheduling functions such as adherence, shrinkage components, projected interval compliance, and bidding completion
Creation and optimization of schedule shells, allocating productive time based on interval level staffing needs, following region specific labor laws

Appropriate distribution of programmed shrinkage (activity codes) to guarantee the accuracy of projections related to productive staffing commitment
Develop and maintain a scheduling matrix for each specific site and region; adequately updating information related to labor laws, shift types, and other considerations required to appropriately perform scheduling tasks

Recognize and communicate challenges and areas of improvement during, and after scheduling cycles; providing solutions to meet staffing expectations at interval level

Recommended Qualifications

3+ years of tenure in WFM intraday and scheduling positions
Proven experience in operating and directly handling a scope of more than 500 FTEs

Proven experience in scheduling distribution/bidding of more than 2000 FTEs

Creative and problem solving oriented
Know-how in managing real time adherence in different lines of business in a multi-skill environment simultaneously (shrinkage, outages, under/overstaffing, etc.)
Excellent communication skills

Proactive and able to take decisions based on real time situations
Knowledge of WFM tools (Aspect, Verint, IEX) - Aspect preferable

Advanced Excel skills (LOOKUP, INDEX, IFS, Pivot Tables, MATCH, table arrays, macros)
Studies in Engineering, Business Administration, or related fields
Experience working with internal/ external stakeholders in multiple geographic regions

Quality Manager

Mon, 08 Jun 2026 00:00:00 GMT

Overview

First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit a Quality Manager on a permanent basis due to growth based at either their Inverness depot.

Duties and Responsibilities:

Carry out quality planning and produce a framework that the project can use to provide a quality product. Ensure that quality and management system requirements are delivered. Ensure that the works are as specified and that the required testing and commissioning has taken place. Provide Governance support to site team as required e.g. GDPR, Data Protection and other compliance issues as required. Manage the Assurance process to ensure that the project works can be properly certified as correct to the client. Manage and drive Improvement activities to assist the project in meeting its goals. Provide support and advice on Quality within the Context of the project including best practice and lessons learnt activity. Manage the document control function (if required)

Skills and Experience:

Comprehensive understanding of project administration procedures. Comprehensive understanding of document control processes and procedures including knowledge of ISO 19650 (National Annex A) – document numbering Computer literate (Particularly Excel and Word) Familiarity with using EDMS systems (Themis/Projectwise/4Projects/A-Site e.t.c) Basic understanding of the project delivery objectives Understanding of the purpose and importance of accurate document control in a commercial and assurance context Minimum 15 years of experience required due to scale and complexity of the project

MB955: Quality Manager
Location: Inverness
Salary: £74,000 – £78,000 + £5,750 Car Allowance
Working Hours: Monday to Friday, 37.5 hours per week
Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave – plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP

White Goods Engineers (Contractors)

Mon, 08 Jun 2026 00:00:00 GMT

Description Join us, be part of more.

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.

We're so much more than an energy company.

We're a family of brands revolutionising how we power the planet.

We're energisers.

One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities.

Here, you can find more purpose, more passion, and more potential.

That's why working here is MoreThanACareer.

We do energy differently
- we do it all.

We make it, store it, move it, sell it, and mend it.

About your team: At British Gas, our mission is to sell it and mend it.

We've been powering the UK's homes and businesses for over 200 years
- but supplying energy is just part of what we do.

We're making the UK greener and more energy efficient, getting closer to Net Zero.

By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint.

At British Gas, our engineers are at the heart of what we do.

Every day, customers invite us into their homes because they trust us to put things right, quickly, safely and professionally.

We're now looking for experienced White Goods Engineers (Contractors) to work alongside our established engineering community and help us deliver on our British Gas Service Promise , including our commitment to same-day fixes wherever possible.

This is a great opportunity for skilled, customer-focused engineers who take pride in their work and want consistent, flexible contractor work with one of the UK's most recognised service brands.

The Role As a contractor White Goods Engineer supporting British Gas, you'll attend customers' homes to diagnose, repair and maintain a wide range of kitchen and white goods appliances .

You'll be trusted to work independently in the field, representing the British Gas brand in customers' homes, while having access to strong operational, managerial and technical support when you need it.

Some repairs can be complex, so confidence, experience and a calm, professional approach are essential.

Typical appliances you'll work on, will be Washing machines, Tumble dryers, Dishwashers, Refrigeration & Microwaves Why Work With British Gas? Consistent volumes of work with a trusted household name Competitive contractor rates
- DOE Local work allocation where possible Structured job flow and scheduling support Access to technical guidance and field support when required Opportunity for ongoing, long-term contractor engagement What We're Looking For At least 2 years' proven, hands-on experience repairing white goods appliances Broad technical knowledge across multiple appliance types Strong fault-finding and diagnostic capability Excellent customer service skills
- you understand that how you fix matters as much as what you fix A commitment to safe working and first-time-fix outcomes Pride in your workmanship and professionalism in customers' homes Contractor Essentials Self-employed / contractor status Your own tools and test equipment appropriate for white goods repair Full UK driving licence and access to a suitable vehicle Relevant insurances (e.g.

Public Liability) If you're an experienced White Goods Engineer who takes pride in delivering great service and wants the backing of a brand customers know and trust, we'd love to hear from you.

Why should you apply? We're not a perfect place
- but we're a people place.

Our priority is supporting all of the different realities our people face.

Life is about so much more than work.

We get it.

That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.

Visit the link below to discover why we're a great place to work and what being part of more means for you.

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. xwwtmva

Help us, help you.

We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

Site Supervisor (Engineering/Quarrying)

Mon, 08 Jun 2026 00:00:00 GMT

Site Supervisor (Engineering/Quarrying) Inverness £60,000

Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.
- £70,000 Health Insurance Progression Training Overtime Days Based Do you have crushing and screening experience looking to step into an exciting role with a market leading company offering extensive training on NVQ's and degree level qualifications, ticket renewals and extensive overtime to boost your income? This market-leading company provides effective plant systems from leading manufacturers which enable the quarrying and aggregate recycling & handling industries.

With their new contract building a 10km road near Inverness, they are looking for Supervisors to lead the project.

The role will see you responsible for the day-to-day management and performance of the site.

This includes overseeing personnel, coordinating plant operations and liaising with clients and other departments.

You will be supervising the digging of borrow pits and conveyor system all onsite of where the road is being built.

This role would suit someone with experience in crushing and screening aggregate ideally supervising, looking to join a market leading company offering lots of training opportunities and overtime to boost your income.

The Role: Digging burrow pits on site and supervising the conveyor system Supervising of site Building a 10km road for client Lots of overtime at 1.5x Monday-Friday 7am-5pm The Person Experience in crushing and screening aggregate Experience in quarries Commutable to site in Tomich Quarry, Engineering, Aggregate, Supervisor, Conveyor, Heavy Plant, Machinery, Tomich, Plympton, Inverness, Scotland, Contract, Road, Site, Overtime, Health Insurance Reference Number: BBBH25165 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates.

The salary advertised is a guideline for this position.

The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. xwwtmva

By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Electrician 18th Edition

Mon, 08 Jun 2026 00:00:00 GMT

Electrician 18th Edition Pay: £17.90

Are you the right candidate for this opportunity Make sure to read the full description below.
- £25.00 per hour Location: Operating throughout Inverness and surrounding areas Type: Permanent, Mobile Working Rate: £17.90
- £25.00 DOE and Qualifications Pension: Government Stakeholder Vehicle: Provided Company Overview Our client Consilium Contracting Services is a fast-paced, 24/7 multi-trade contracting firm operating primarily in the public sector, serving Housing Associations and Councils with a multi-trade approach.

Their focus is on Social Housing maintenance and repairs, as well as private domestic homes.

With over 2,500 jobs completed each month and more than 1,000 Electrical Installation Condition Reports (EICRs) delivered monthly, they pride themselves on high performance and efficiency.

Role Overview They are seeking an experienced Reactive Repair Electrician to join their team.

Ideally, candidates will have experience in Social Housing and be fully capable of performing EICRs and general electrical repairs.

This is a mobile role operating throughout Inverness and surrounding areas.

Key Responsibilities Carrying out EICRs (Electrical Installation Condition Reports) candidates must be 18th Edition qualified and fully competent in all electrical certifications Performing domestic remedial work and general electrical alterations within homes Fault finding and carrying out electrical reactive repairs, adhering to stringent KPIs set by Social Housing clients Handling a variety of repair and installation jobs as required Additional Requirements Occasional out-of-hours work or overtime may be required to ensure no customer is left without essential services Participation in an on-call rota (approximately 1 in 4 weeks) Candidates must be prepared to work a full 8-hour day, adhering to scheduled xwwtmva start and finish times.

Monitoring will be in place to ensure fairness a fair days pay for a fair days work Care and responsibility must be taken for the company-provided van and equipment Ideal Candidate Profile Strong experience with EICRs and domestic repairs Familiarity with Social Housing is highly desirable Ethical and reliable work ethic with strong attention to detail Ability to deliver a high-quality service while working to KPIs If you meet the above requirements and are looking for a rewarding role within a dynamic company, apply now!

Trainee Driving Instructor - Achgarve, Highland, England

Mon, 08 Jun 2026 00:00:00 GMT

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor.

You could be just the right applicant for this job Read all associated information and make sure to apply.

Becoming a Driving Instructor has many benefits, these include –

A car – Get your very own dual controlled car to teach in

Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm)

Excellent Pay – £20,000 - £35,000 per year

We are looking for candidates who meet the following criteria –

Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people

We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3.

Should you already hold you ADI license, no training is required.

Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering.

To apply for our role, you need to meet the following criteria:

Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years

Have not been banned from driving in the last 4 years

Have no more than 6 points on your licence. xwwtmva

For more information, please click apply.

Trainee Driving Instructor - Aird Brenish, Western Isles, En...

Mon, 08 Jun 2026 00:00:00 GMT

You could be just the right applicant for this job Read all associated information and make sure to apply.

Becoming a Driving Instructor has many benefits, these include –

A car – Get your very own dual controlled car to teach in

Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm)

Excellent Pay – £20,000 - £35,000 per year

We are looking for candidates who meet the following criteria –

Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people

Should you already hold you ADI license, no training is required.

To apply for our role, you need to meet the following criteria:

Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years

Have not been banned from driving in the last 4 years

Have no more than 6 points on your licence. xwwtmva

For more information, please click apply.

Customer Service Advisor

Mon, 08 Jun 2026 00:00:00 GMT

Customer Service Advisor

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
Salary: £16.11 per hour (Combined standard rate and shift allowance)
Location: Capgemini, Inverness or Nairn
Hours: Night shifts are 18 and Day shifts are
Typical shift pattern is a 3-week rotation:
Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night
Week 2: Mon - Off, Tues - Off, xwwtmva Wed - Off, Thu - Night, Fri - Off

Please click on the apply button to read the full job description

Trainee Driving Instructor - Aird a‘ Mhulaidh, Western Isles...

Mon, 08 Jun 2026 00:00:00 GMT

You could be just the right applicant for this job Read all associated information and make sure to apply.

Becoming a Driving Instructor has many benefits, these include –

A car – Get your very own dual controlled car to teach in

Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm)

Excellent Pay – £20,000 - £35,000 per year

We are looking for candidates who meet the following criteria –

Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people

Should you already hold you ADI license, no training is required.

To apply for our role, you need to meet the following criteria:

Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years

Have not been banned from driving in the last 4 years

Have no more than 6 points on your licence. xwwtmva

For more information, please click apply.

Trainee Driving Instructor - Achuvoldrach, Highland, England

Mon, 08 Jun 2026 00:00:00 GMT

You could be just the right applicant for this job Read all associated information and make sure to apply.

Becoming a Driving Instructor has many benefits, these include –

A car – Get your very own dual controlled car to teach in

Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm)

Excellent Pay – £20,000 - £35,000 per year

We are looking for candidates who meet the following criteria –

Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people

Should you already hold you ADI license, no training is required.

To apply for our role, you need to meet the following criteria:

Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years

Have not been banned from driving in the last 4 years

Have no more than 6 points on your licence. xwwtmva

For more information, please click apply.