Description:
JOY IN MOVEMENT
Sales Consultant
About J.I.M
Hi!
We are Joy in Movement (J.I.M), the UK’s first fully automated infrared fitness
studio. We run 30-minute, low-impact classes in 40° heat, set to fresh
DJ-produced beats, designed to help people sculpt, stretch, strengthen, and
feel good in their bodies.
We’ve
been featured in Forbes and Time Out, our first studio is buzzing in Ecclesall
Sheffield, and we’re rolling out across the UK at pace. Twice the results, half
the time — that’s the promise. Now we’re looking for a driven, people-first
Sales Consultant to help us grow our membership base across the UK.
The Role
As
a Sales Consultant at J.I.M, you are the engine behind our membership growth.
You’ll work across multiple studios, converting warm inbound leads from our
studio teams and generating your own pipeline through outbound activity, all
from the phone and, when needed, in studio. You’ll be the first voice many
prospective members hear, and your energy, knowledge, and follow-through will
be what turns a curious enquiry into a committed membership.
This
is a hybrid role. You’ll split your time between working remotely and attending
studios across the UK, with the flexibility to be where the leads and the
momentum are.
This role owns two core performance areas:
•
Generate;
build and manage your own outbound lead pipeline alongside warm leads passed
from the studios.
•
Convert;
move prospects through the sales journey and close memberships with confidence
and care.
Reports To
J.I.M
Manager; day-to-day performance, sales targets, and conduct. Weekly 1:1.
What You’ll Be Doing
Generate - Lead Generation & Outreach
•
Work
warm inbound leads passed from meta platforms across multiple J.I.M locations.
•
Proactively
generate your own pipeline through outbound calls, social outreach, and local
referral networks.
•
Track
and log every lead accurately in Hapana Grow, the same business day.
•
Respond
to all new leads within 24 hours.
•
Keep
your pipeline clean, current, and free of stale leads older than 14 days.
Convert - Sales & Membership Closing
•
Move
leads through the pipeline using the most appropriate contact channel (call,
SMS, or social, age and platform specific).
•
Pre-call
Free Trial members the day before their session and send an SMS reminder the
morning of.
•
Conduct
post-class follow-up within 24 hours of every Free Trial session.
•
Present
J.I.M membership options clearly, confidently, and in line with brand
standards.
•
Hit
the 60% conversion target within 2.5 weeks of a prospect’s first class.
•
Handle
objections with knowledge, empathy, and genuine belief in the product.
•
Process
new memberships and onboard members into Hapana Core.
Collaborate - Studio & Team Partnership
•
Work
closely with Studio Managers across multiple locations to align on lead flow,
follow-up timing, and local campaigns.
•
Feed
insights back to the J.I.M marketing and management teams on lead quality,
objections, and conversion blockers.
•
Represent
the J.I.M brand consistently across every interaction - on the phone, over SMS,
and in person.
How We’ll Measure Success
Generate
•
New
qualified leads contacted per week: target set with your line manager.
•
Lead
response time: within 24 hours.
•
Pipeline
hygiene: no stale leads older than 14 days; 100% of leads logged in Hapana Grow
same day.
Convert
•
Free
Trial classes booked per week: 10–20.
•
New
member sign-ups per week: 6–7.
•
Conversion
rate: 60% within 2.5 weeks.
Operational Rhythms
Daily
•
Check
and work all leads in Hapana Grow; log every communication and update status
indicators.
•
Make
outbound calls and follow-up contacts for pre- and post-trial touchpoints.
•
Send
SMS reminders to Free Trial members booked the following day.
•
Review
no-shows and uncontacted leads; action same day.
Weekly
•
Update
the KPI tracker with current performance data.
•
Clean
up the lead pipeline and remove or escalate stale entries.
•
1:1
with your line manager to review performance, pipeline, and priorities.
•
Coordinate
with Studio Managers on upcoming Free Trials and local lead flow.
Monthly
•
Analyse
conversion rates and individual sales performance.
•
Review
pipeline trends and identify patterns in objections or drop-off.
•
Complete
any required CRM and data accuracy audits.
•
Self-reflect
and set goals for the month ahead.
Systems & Tools
•
Hapana
Core - member management, memberships, payments, and access.
•
Hapana
Grow - lead pipeline, sales tracking, and prospect communication.
•
J.I.M
App - member self-service (you’ll need to know it to answer questions).
•
Phone
& SMS - your primary sales tools.
•
Social
Media - Instagram, TikTok, and Facebook for outbound outreach where relevant.
You’ll Thrive Here If You…
•
Are
a natural on the phone - warm, clear, persuasive, and genuinely interested in
people.
•
Have
experience in a sales or business development role, ideally in a call centre,
gym, wellness, or subscription-based environment.
•
Can
manage a high-volume pipeline without dropping the ball on follow-ups.
•
Are
comfortable working towards KPIs and know how to self-manage your output day to
day.
•
Believe
in the product - or better yet, you’re already into wellness, fitness, or
recovery in some form.
•
Are
organised, competitive (in a good way), and take pride in your conversion
numbers.
•
Work
well independently but love being part of a team that’s growing fast.
What Success Looks Like
You
know this role is working when:
•
Your
pipeline is healthy, current, and moving. No stale leads.
•
Conversions
consistently hit the 60% target.
•
Member
numbers 150 min per studio
•
Studio
Managers trust you and lean on you as a key part of their growth engine.
•
New
members are joining J.I.M and citing the conversation with you as the reason
they signed up.
•
You’re
proud of your numbers and you know exactly what’s driving them.
The Good Stuff
•
Salary: £13,219 per annum (pro rata) based on a 20-hour-per-week, plus commission/bonus.
•
Hours: Part-time, 20
hours per week including evenings and weekends.
•
Location:
Remote.
•
Holiday:
28 days
including bank holidays.
•
Unlimited
free J.I.M classes for you.
•
Real
career growth - we’re scaling fast and we promote from within.
•
A
team that likes each other and a brand we’re proud of.
How to Apply
Send
us a CV and a short note telling us why you’d be brilliant at this. Bonus
points if you share a specific example of a sale or conversation, you’re proud
of - the moment you turned a not sure into a yes.
Email: [email protected]
Subject line: Sales Consultant, [Your Name]