Key Responsibilities

• Building, deploying, securing, monitoring, and maintaining our existing Python application extensions and CLI tooling 
• Connecting diverse backend systems together to break down siloed data repositories 
• Plugging the technical gap between our developers, engineers, and analysts by providing automations and tooling 
• Support engineers, developers, and analysts by providing robust support for automatable processes 
• Identifying automation opportunities within the department 

Skills, Knowledge & Expertise

• Proficiency in Python and Bash, particularly in connecting backend systems and building CLI tooling 
• Cloud networking and computing concepts, particularly in AWS 
• Working in a DevOps team 
• Containerisation technologies, including Docker and Kubernetes 
• Security principals involved when working with cloud computing technologies 
• Concise explanations of complex technical topics to other members of a DevOps team 
• Problem solving and creative thinking to build new solutions from the ground-up 

• Backend system development 
• Data management and transformation 
• Threat Intelligence tooling and platforms, such as OpenCTI or MISP 
• Familiarity with STIX2/TAXII2 standards 
• Working on open-source software 
• Any additional programming/scripting/development experience 

Job Benefits

• Flexible Working: Balance your work and personal life with our flexible working options.
• Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave.
• Medicash & Critical Illness Scheme
• Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme.
• Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities.
• Green Car Scheme: Drive green and save money with our eco-friendly car scheme.
• Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme.
• Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet.
• Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments.

Key Responsibilities

• Building, deploying, securing, monitoring, and maintaining our existing Python application extensions and CLI tooling 
• Connecting diverse backend systems together to break down siloed data repositories 
• Plugging the technical gap between our developers, engineers, and analysts by providing automations and tooling 
• Support engineers, developers, and analysts by providing robust support for automatable processes 
• Identifying automation opportunities within the department 

Skills, Knowledge & Expertise

• Proficiency in Python and Bash, particularly in connecting backend systems and building CLI tooling 
• Cloud networking and computing concepts, particularly in AWS 
• Working in a DevOps team 
• Containerisation technologies, including Docker and Kubernetes 
• Security principals involved when working with cloud computing technologies 
• Concise explanations of complex technical topics to other members of a DevOps team 
• Problem solving and creative thinking to build new solutions from the ground-up 

• Backend system development 
• Data management and transformation 
• Threat Intelligence tooling and platforms, such as OpenCTI or MISP 
• Familiarity with STIX2/TAXII2 standards 
• Working on open-source software 
• Any additional programming/scripting/development experience 

Job Benefits

• Flexible Working: Balance your work and personal life with our flexible working options.
• Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave.
• Medicash & Critical Illness Scheme
• Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme.
• Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities.
• Green Car Scheme: Drive green and save money with our eco-friendly car scheme.
• Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme.
• Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet.
• Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments.

As an awardwinning, valuesdriven technology business, we deliver cuttingedge digital solutions that transform due diligence compliance, remote identity verification through biometric facial recognition, and customer engagement processes. This new chapter strengthens our ability to scale, innovate, and deliver even greater value to our clients.

HOW WILL YOU MAKE A DIFFERENCE?

As Developer, you'll be part of a small, collaborative Agile team based in Cardiff, delivering high-quality business applications that make a real impact. Working across the full technology stack, you'll design, develop and maintain solutions using C# .NET, Angular and SQL Server. You will also help support clients, investigating issues and delivering robust, reliable solutions that keep our systems running smoothly. 

Onsite - Cardiff Location

VARIED DAY TO DAY RESPONSIBILITIES

• C# .NET and Angular development - Design, develop, and maintain new and existing application features using C# .NET for backend services and Angular for responsive, user-friendly front-end interfaces.
• SQL Server database maintenance - Support the ongoing maintenance, optimisation, and troubleshooting of SQL Server databases, ensuring data integrity, performance, and reliability across applications.
• Support to quality assurance using Playwright automation - Assist the QA process by creating, maintaining, and executing Playwright automated test scripts to improve test coverage and support the delivery of high-quality software releases.
• Participation in Agile (Scrum) ceremonies - Actively contribute to Scrum ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives to support effective team collaboration and delivery.
• Participation in deployment processes - Support application deployment activities across development, test, and production environments, helping to ensure smooth and successful software releases.
• Reporting to Lead Developer and Scrum Master - Provide regular updates on development progress, risks, and issues, working closely with the Lead Developer and Scrum Master to ensure alignment with project objectives and timelines.

WHAT ARE WE LOOKING FOR IN A CANDIDATE?

• Candidates must be technically proficient in C#.NET (or a comparable language) with at least 5 years experience in a development role. Familiarity with any modern RDBMS is essential. Experience of a front-end framework such as Angular or React is preferred.
• Successful candidates will display good communication skills and a strong collaborative spirit. You must be able to interact effectively with stakeholders within Product, QA and the wider organisation.
• Responsible use of AI tools is a day-to-day requirement in the team and a proactive attitude towards broader use of AI is positive.
• Experience within a regulated industry is beneficial but not essential. Experience with event-driven applications is also desirable. 

WHAT IS LIFE LIKE AT SMARTSEARCH?

• We are a multi-award winning Tech company with an aspirational mentality
• Some of our most recent recognitions include: named in the renowned RegTech100 list for 2024, listed in the Top 100 Fasted Growing Tech Companies by Northern Tech Awards 2024 as well as being named Technology Provider of the Year by Corporate Finance Awards 2024
• We have been Great Place To Work Certified since 2022
• There are excellent progression opportunities due to our growth and you will have personal development goals, regular feedback and support
• We are a diverse and inclusive team committed to promoting Diversity & Inclusion and Social Responsibility. Through our DE&I group, charitable initiatives and support for local schools, we actively foster a positive Impact on our community

COMPANY BENEFITS

Our comprehensive benefit package includes:

• 25 days holiday rising to 30 with each year of service
• Private Medical Insurance covering dental and optical
• Company pension scheme
• Life Assurance - 4x your annual salary
• 1 day paid volunteering per year
• Enhanced maternity / paternity offerings
• Employee Assistance Programme
• Cycle to work scheme

Job Description: ServiceNow Developer (HRSD)

Is this your next job Read the full description below to find out, and do not hesitate to make an application.

Minimum L3; preferred L4-5

Role summary

We are looking for an experienced ServiceNow Developer to support and extend our HR Service Delivery (HRSD) platform. The role focuses on designing, configuring, and developing HRSD solutions across the employee lifecycle, with strong emphasis on quality, automation, and scalable design.

Key responsibilities

• 
  
• Design, configure, and develop solutions on the ServiceNow platform, with primary focus on HRSD (HR Case Management, HR Services, COEs, record producers, lifecycle events).

Implement end-to-end solutions including business rules, client/server scripts, UI actions, Flow Designer, and Service Catalog.

Build and maintain automated tests using ServiceNow ATF, ensuring regression coverage and platform stability.

Collaborate with product owners, architects, and other engineers to define implementation approaches and deliver backlog items.

Support production stability through defect fixing, performance tuning, and continuous improvement.

Contribute to secure, compliant, and well-documented solutions aligned with enterprise standards.

Required skills and experience

• 
  
• Hands-on ServiceNow development experience, ideally 3+ years.

Strong experience with HRSD module, including HR services, case management, COEs, and employee lifecycle processes.

Solid knowledge of ServiceNow core components: Business Rules, Client Scripts, Script Includes, UI Actions / UI Policies, Flow Designer & legacy workflows, ACLs, notifications, reports and dashboards.

Test automation experience with ServiceNow ATF, including designing, maintaining, and executing automated tests.

Proficiency in JavaScript; HTML/CSS knowledge is a plus.

Experience working in agile delivery teams.

Nice to have

• 
  
• ServiceNow certifications, such as CSA, CAD, or CIS-HRSD.

Experience with integrations, including REST APIs, import sets, and transform maps.

Exposure to other ServiceNow modules, such as ITSM or CSM.

Experience working in large, regulated enterprise environments. xwwtmva

Profile we are looking for

A pragmatic, hands-on ServiceNow developer who is comfortable working in an HR context, values automated testing and quality, and can independently deliver well-engineered HRSD solutions while collaborating closely with cross-functional teams.

Produce well written code conforming to our standards Collaborate with project managers, product owners, and stakeholders to define project scope, timelines, and deliverables Manage project resources and technical aspects to meet deadlines and project goals Participate in architectural discussions, contribute to the design process, and ensure the implementation of scalable, robust, and maintainable software solutions Actively participate in coding, debugging, and troubleshooting complex software issues. Set coding standards and ensure the team produces clean, efficient, and well-documented code Implement and enforce best practice, including testing strategies, continuous deployment, and the general delivery of high-quality software products Stay updated with the latest trends and advancements in technology. Evaluate and recommend new technologies and tools that enhance the development process and improve product quality Foster effective communication within the development team and collaborate with cross-functional teams and stakeholders Supporting our policies in the interests of good governance and our commitment to B Corp certification

Essential

Ability to produce code in one of our used languages (Javascript / Typescript - React / Node.js / Jest / Cypress) Highly ambitious Leads by example Passionate and articulate Self-motivated & result orientated Creative, confident and enthusiastic to work in a dynamic environment Team player Sound relationship management and networking skills Proactive and willing to learn Willing to work under pressure

Desirable

BSc/BEng in Computer science or similar Experience working across the full software development lifecycle, including front-end, back-end, and database technologies, is highly valuable Previous experience conducting code reviews, providing mentorship, and fostering a collaborative work environment Understanding of project management methodologies (Agile, Scrum, Kanban, etc.) and experience managing projects, defining project scopes, and ensuring timely deliveries Experience in designing scalable, maintainable, and secure software architectures Knowledge of design patterns, SOLID principles, and best practices in software development. Experience gained working on large scale software projects and broad architectures Ruby (not on rails) AWS all the things Serverless tech Mongo Postgres

Don’t meet every requirement? No problem! If you’re enthusiastic and think you’d be a great fit, we’d love to hear from you. Why you’ll love working here As a B Corp certified company, we put our people first - and our benefits reflect that. We offer a competitive salary, private medical insurance, a matched pension scheme, plus discounts at shops, cinemas and high street retailers. You’ll also get an extra day off for your birthday! We support your growth with training and career development opportunities, so you can thrive professionally and personally. Time Off & Flexibility

Flexible working: choose your remote days, with minimum 3 days in-office (unless fully remote) 25 days holiday + public holidays Extra day off on your birthday Option to buy or sell annual leave Annual volunteer day Long service leave: earn extra holiday days as you hit milestone years - starting with 1 day after 5 years, up to 5 extra days over time

Health & Wellbeing

Private Medical Insurance (PMI) after successful probation Life assurance through pension plan Income protection plan Wellbeing resources + Employee Assistance Programme Free health & fitness classes Chill out in our games area with darts, pool and a football table Dog-friendly office (Brighton)

Financial & Lifestyle Perks

Pension scheme (5% matched contribution after 3 months) Share incentive plan after successful probation Cycle to Work scheme & Smart Tech loans after successful probation Discounts at major retailers Complimentary morning coffees & pastries (office) Office car parking spaces (subject to availability)

Growth & Recognition

Training and career development opportunities Recruitment referral award

Other

x3 socials per year Annual company conference New starter lunches Charity match funding

We are an equal opportunity employer and encourage applications from candidates of all backgrounds, identities, and abilities. If you require any adjustments during the recruitment process, or require the job advert or application form in a different format, please let us know and we will do our best to accommodate. Inclusivity At Groundsure, we believe that diversity drives innovation and success. We are committed to building an inclusive workplace where everyone feels valued, respected, and empowered to contribute fully to our vision and goals by bringing their authentic selves to work. All applicants will receive fair consideration for employment. We do not discriminate based on sex (including pregnancy and maternity), gender, gender identity, sexual orientation, race, colour, religion, age, marital status, national origin, disability, or any other legally protected characteristic. #J-18808-Ljbffr