Earth's Most Customer-Centric Company, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started in 1995 in his garage, we have significantly expanded our product offerings, international sites, and worldwide network of fulfilment and customer service centres. Today, offers everything from books and electronics to tennis rackets and diamond jewellery. As well as America, we operate sites in the United Kingdom, Germany, France, Japan, Canada, Italy, and China ( and maintain over 50 fulfilment centres around the world which encompass more than 26 million square feet., a subsidiary of, was launched in 1998. Today, the site provides fast, convenient service for customers in the UK, Ireland and beyond and offers many customer features, including personalised recommendations, Wish Lists and Marketplace.

Shift Manager- Edinburgh– Mon-Fri

Shift Manager, Monday to Friday0000-0830
Amazon Logistics want to bring on board a Shift Manager who fits this profile, and can lead our team to deliver more than a standard day’s work. You don't necessarily need a parcel or logistics background to be successful as a Shift Manager with us, if you have a quality focused, customer obsessed industry background which carries with it experience of working in a fast paced environment (such as manufacturing, the military or engineering for example) we'd love to hear from you, especially if you enjoy: • Finding simple, smart and innovative ways to improve how we work for the benefit of our customers and on budget, and driving forward the implementation of that vision • Working to KPIs such as Delivery On Time, First Time Delivery Success and Enhancing Customer Service • Successfully managing relationships with third party contractors and inspiring a large workforce to achieve and exceed • Dealing with customer queries, making sure they are dealt with swiftly and effectively • Being a calculated risk-taker, making decisions with strong business judgment and good instincts, focusing on the long term gains. • Being a bold and inspirational leader who coaches, develops and motivates those around you to exceed the already high standards we set, to deliver the best for our customers • Keeping your operation safe, by developing and maintaining a strong culture of health and safety practices • Being resourceful and self-sufficient to deliver cost savings, at no cost to the customer. • Being open-minded, welcoming of challenge • Promoting a trust culture • Thinking analytically about project management with attention to detail, the ability to influence others and exceptional organizational skills. • Being obsessed by metrics and diving deep to find root causes quickly, to drive improvements • Thriving on change, being inclined to operate with total flexibility, not only on job location but also the hours and days of work (including weekends), committing the time needed to get the job done.
About you: We want to hire the world’s brightest minds, and offer them an environment in which they can relentlessly improve the experience for our customers.
* You will be able demonstrate strong leadership ability and excellent communications skills across all levels within a diverse culture.
* You will be results driven with analytical capability, with the ability to innovate and simplify current process and practices.
* You should have strong decision making skills, that use sound reasoning and when required use consultation to achieve consensus.
* You will be willing to work to flexible schedules / shifts (including nights and weekends) and commit the time required to get the job done
We are looking for forward-thinkers who take a continuously proactive approach and create a culture of creativity within the workplace.


Location: Uk, edinburgh

Online Date: 24-04-2019

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